1.Human capital management (HCM)
• Is an approach to employee staffing that perceives people as assets (human 
capital) whose current value can be measured and whose future value can 
be expected.
• An organisation that supports HCM provides employees with clearly defined 
and consistently communicated performance expectations. 
• Managers are responsible for rating, rewarding, and holding employees 
accountable for achieving specific business goals, creating innovation and 
supporting continuous improvement. 
• Be enhanced through investment.