Accountants are using digital services to provide resources and to access resources. Accountancy practices are offering self-service features, such as online data vaults that clients can use to access statutory and management reports and other material the firm has worked on. Banking, shopping, booking flights and more is being made more efficient for customers and more
cost-effective for providers. Regulatory services are increasingly delivered digitally: the eXtensible Business Reporting Language (XBRL) is being exploited to streamline and automate processes by regulators ranging from the Australian Federal Government to the European Insurance and Occupational Pensions Authority.