Booking the hotel:
A: Otoya Hotel. Can I help you?
B: Hello, I would like a room for tonight.
A: What kind of room would you like?
B: I’d like a single room, please.
A: Hold on, please. I’m afraid all our single rooms are reserved. The only room we
have available is a twin.
B: How much for the twin room?
A: 2000 bath before tax.
B: Does that include breakfast?
A: No, but breakfast is available in our dining room.
B: OK, I’ll take a room for tonight.
A: I’ll need to get your credit card information to guarantee your room.