The drop-in center’s facility consisted of one large, tile-floored main room with two staff offices and two smaller rooms attached. The other two smaller rooms included a television viewing room and a meeting room, the latter being used for smaller, more structured self-help groups and meetings. Most of the patron interaction took place in the large, main room. The main room was furnished with 10 round tables, dozens of chairs, and a few couches set up for informal socializing and card-playing. Such a set up was intended to help the drop-in center meet its stated goals of assisting people in basic social skills, reentering the community, increasing their independence, and helping consumers “learn they are valued members of the community and that their opinions matter.”