Alice awakens in a deserted mansion with amnesia. She dresses and checks the mansion and she is subdued by an unknown person. A group of commandos break into the mansion and arrest the person, who introduces himself as Matt Addison, who has just transferred as a cop in Raccoon P.D. The commandos explain that everyone in the group, except Matt, is an employee of the Umbrella Corporation, and that Alice and her partner Spence are guards for a Hive entrance under the disguise of a couple living in the mansion. Five hours prior, The Red Queen shut down the entire facility and released amnesia inducing gas. The commando team does not know why the Red Queen sealed the facility. The group travels to the underground train under the mansion that leads to the Hive, where they find Spence. They start the train and travel into the facility.