The difference between good employees and great employees is not always something you can put a finger on. If they’re a pleasure to work with, why? If they exceed every expectation, what are their secrets?
The answer is as common as ever: interpersonal skills. But because these are technically “soft skills,” which means the best way to attain them is to be born with them, they are extremely valuable and require unique methods to learn. Following is a list of the most important interpersonal skills an employee can possess. Start developing yours today with these 7 tools to immediately improve your ability to communicate tactfully.