Results of this study in PT. PLN showed that not all of the impacts identified in previous research occurred in PT. PLN. The reason was probably because manual and face-to-face processes were still conducted in eprocurement process in PT. PLN, so the procedure of course remained the same before and after the implementation of e-procurement system. Another cause
that might contribute to the absence of those impacts was the low level of integration of e-procurement system and other business functions such as finance that required related processes to be done manually