H4: Ease of use is positively related to user satisfaction.
Apart from ease of use in an e-training environment, the contents of training are crucial in the success of any training program. The content has to be up-to-date, relevant, and accurate. Alliger, Tannenbaum, Bennett, Traver, and Shotland (1997) argue that when trainees recognized that the contents were practical, they applied knowledge and skills from the training to their real work. According to Negash, Ryan and Igbaria (2003), information quality is defined as a function of the value of the output produced by a system as perceived by the user. Measures associated with information quality include content variety, complete information, detailed information, accurate information, timely information, reliable information, and appropriate format (Ahn, Ryu & Han, 2004). The information quality dimension evaluates the e-training content whether it has the current, comprehensive, accurate information. In this study, the contents of training refers to the information quality dimension as presented in the DeLone and McLean (1992) information systems (IS) success model. Therefore, it is hypothesized that:
H3: Ease of use is positively related to continuance intention.