Thank you for such a high rate of our services.
We are sorry that you wish to cancel your hosting account with Namecheap. Our records indicate that the package for hdarkzone.com is prepaid through Nov/30/2015.
Please note: Per our policy, a refund is available only if the account is canceled within the first 14 days after purchase. Unfortunately, your hosting service is already beyond the refundable period.
We need to be sure that cancelation is really what you want in this case.Please let us know whether we should process your cancelation request right away or if you would like to keep the service active through the end of the current billing cycle.
Also as we can see, you indicated the cancellation reason 'Other'. Would you please tell us what exactly in our services does not come up to your standards? If you are experiencing any difficulties with your account or if something is not working as expected, please let us know. We will be happy to look for a solution and provide different options for you.
If we receive no reply, your hosting account will be canceled in 24 hours. We thank you for your prompt attention in this matter.