Please find below some updates for your information
1. AIG Claims University
Please sign up and take courses to improve your technical capability and skills. This is the global initiative and there is close monitor from US on the adjuster’s participation.
For those who have not completed your assigned training, please finish the courses asap. I will continue to monitor the training record from Talent Connection on monthly basis
2. OFR/ CFR
OFR: 1 file per adjuster per month starting from Oct 2015 for Philippines and VN. For Thailand, OFR will be done on quarterly basis
CFR: to be handled by GQA
Please make sure your file is complied with the Property Claims Handling Guidelines
3. T2 project
We are working with T2 project team and results should be communicated to you in the next 3-4 weeks. However, please note that priority will be given to Singapore and Malaysia given the current situations in these countries.
For Thailand, it is currently kept as is with 2 admin persons to support Commercial Claims until FNOL is rolled out.