Good Evening and Season Greetings from Hotel Baraquda Khun Witthaya!!
It was a pleasure speaking with you over the phone, once again please accept our sincerest apoogies regarding the unexpected event you experienced during your recent visit to our hotel.
We promise that there will be no reoccurence in the future and we’re now taking necessary actions to investigate further regarding rate parity you reported earlier.
At Hotel Baraquda Pattaya – Guest’s experience is our first priority, Therefore, upon your next visit, please advise me in advance of the period you wish to stay with us and I’ll grant you our special rate, suite upgrade, VIP status as well as a set dinner for 2 to make your stay more memorable than you have had.
Thank you again for your understanding and support, we do appreciate that very much.
With best regards,
Krairin CHANTHAI (Leo)
Guest Services Manager