Media Snapshot
Communications technology, such as using e-mail and searching the Web, should help improve project communications, but it can also cause conflict
How? Cyberslackers are people who should be working, but instead spend their time online doing non-work-related activities, such as annoying friends or co-workers by sending unimportant e-mails
A study by Websense suggested that employees are using the Web more and more for personal reasons, and it is costing U.S. companies $178 billion annually, or $5,000 per employee
A 2008 survey found that more than a quarter of U.S. employers have fired workers for misusing e-mail and one-third have fired workers for misusing the Internet on the job