Income
Under demographics, income is one of the variables which AirAsia may use to segment their market. Income indicates the capability of the consumer to travel with Air Asia as consumers from different income groups are attracted to different airlines.
Social Class
AirAsia may have segmented their market into lower, middle and upper social classes on the basis of this variable because different social classes tend to have different purchasing behaviors, brand preferences and expectations (Schiff man et al., 2008). A consumer’s social class is associated with the income level that the consumer is earning. For example, if a consumer is categorized as a low-income earner, the consumer will fall within the lower social class. Moreover, upper social class consumers would tend to have a negative perception about the image of LCCs as a provider of less comfortable services.
IncomeUnder demographics, income is one of the variables which AirAsia may use to segment their market. Income indicates the capability of the consumer to travel with Air Asia as consumers from different income groups are attracted to different airlines.Social ClassAirAsia may have segmented their market into lower, middle and upper social classes on the basis of this variable because different social classes tend to have different purchasing behaviors, brand preferences and expectations (Schiff man et al., 2008). A consumer’s social class is associated with the income level that the consumer is earning. For example, if a consumer is categorized as a low-income earner, the consumer will fall within the lower social class. Moreover, upper social class consumers would tend to have a negative perception about the image of LCCs as a provider of less comfortable services.
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