Be approachable and friendly.
· Establish rapport easily.
· Be trusted by work group members.
· Handle difficulty situations constructively and tactfully.
· Deal effectively with people in order to get work accomplished.
· Balance concern for productivity and results with sensitivity for
employees' needs or problems.
· Maintain and utilize relationships outside the company through
which resources or information can be generated.
· Establish good interpersonal relationships by helping people feel
valued, appreciated, and included in discussions.