M: Good afternoon Madam. May i help you?
B: Good afternoon. I am ........ From rmu company. I have an appointment with Mr. Nathan at 14.00 a..m and i am sorry i arrive a little early.
M: It's all right. Take a seat please. Mr. Nathan has't come yet. Today he will be here at 13.30 a.m. By the mean time would you like some coffee or tea?
B: Coffee please.
M: wait a moment please.
B: Thank you.
M: you're welcome.