In addition, service is an important thing when we provide product to customers, and then also reflect your business for positive and negative impact. For positive impact, it can support your business. When you gave a good thing, the reflect has good for sure. The performance is important for the company, you have to concern about that seriously. It’s like an image of your business, even if you will mistake for one time, but negative word of mouth will damage your reputation of the company for big. The other people will know you for a bad image even if they didn’t come to use your service. The component of a good image or good quality has many factors. You have to train your employees for good performance because your employees are a provider to serve to customers, to meet customer. So, the employee or staff, they are like an image of your company. If your performance is good, your service so nice, customers will come to support you. And the service will support your company due to the main factor that we provide for customers directly. Maybe, your product is normal, others can find anywhere. But if your performance or service is very nice, others will come to you more. The good service is like a profit for customers because service is one of a product. So, the service will support your product and performance to be high standard. It’s important thing that you have to concern.
Good performance will have good feedback, you will get a good reaction from customers. And maybe, you will get more customer royalty. Whatever, if you get a bad reaction or bad feedback, you will lose your customer and reputation. You have to improve or develop the company to be better. Whatever, for staff or your location, you have to concern and take care, keep your quality and improve for good. You have to provide something new to keep customers. The new experience is challenge thing that persuades many people to come to try, this thing that makes short-term but you have to concern to be a long time. For the first time, everything will challenge and then will come back to normal. The company has to think about this to make short-term to be long-term. We have to find something new to provide a new experience for customers. They will come to you and always impress.