Technical Support
If you run into any issues with the product itself we’re here to help. When you’re using the
software, the best way to get help is to choose Support Live Chat from the Help menu. This
will start a Live Chat during our business hours (or send us a message at other hours), just as if
you were to start a Live Chat on www.solver.com, but it saves you and our tech support rep a lot
of time – because the software reports your latest error message, model diagnosis, license issue
or other problem, without you having to type anything or explain verbally what’s happened.
You can also call us at 775-831-0300, or email us at support@solver.com.
Help Building Models
We also offer consulting assistance, from helping you define the problem, to building and
solving the model, to interpreting and communicating results. You can learn more online on our
Consulting Assistance Page.