Our client is a leader in forensic ballistics and firearm identification. Headquartered in the US, the organization has been operating for over 20 years and they have expanded rapidly with offices in over seven countries. They are now seeking an entry-level Forensic Technician to join the representative office in Bangkok.
SILOM – FORENSIC CONSULTANCY
NEGOTIABLE
The IT Forensic Technician will report to the Field Services Manager based overseas in the U.S.A. The successful candidate will be required to fulfil the following duties and responsibilities:
Assist and provide support to customers as needed.
Attend regular on-the-job and off-the-job training with the Field Services Manager as needed.
Troubleshooting technical issues as they arise.
Perform regular IT soft/hard-ware maintenance.
Participate in meetings with management to report progress.
Liaise with IT-related third party agencies.
Ensure high levels of customer satisfaction when it comes to IT maintenance tasks.
React promptly to queries from customers and deliver excellent levels of customer service at all times.
Other ad-hoc tasks as assigned.
Qualifications:
New graduates in IT, Computer Science or a related subject are welcome to apply.
5 + years of IT support / customer service agent experience in a forensics related IT role.
Strong knowledge of IT security and processes.
Basic troubleshooting and computer architecture skills.
Fluency in spoken / written English is mandatory.
Experience as a team leader is a plus.
Customer services-orientated mindset.
This multinational company already has an established team in the Thai market. As one of their valued employees, you will be provided with training opportunities, health / dental insurance and a generous annual leave allowance.
All interested candidates, please submit your resume stating your present and expected salary and ref. IT FORENSIC TECHNICIAN / CONSULTANT to fax 02 726 9217, or email , or click on "Apply Now"
Campanella and Associates Recruitment Company Limited
Smart Search is a subsidiary of Campanella and Associates Recruitment Company Limited
Floor 12th (office 3) Major Tower Thonglor
141 Sukhumvit 63 (Ekamai), Klongton-Nue, Wattana, Bangkok 10110