No. Name of var. Definition of observable variable
1 Mate1 Accuracy of orders for the demand of material
2 Mate2 Accuracy of time for the demand of material
3 Prod1 Prevention of defective, forged, and missing products in production
4 Prod2 Accurate management of production and inventory
5 Prod3 Real-time inventory management for material
6 Prod4 Management of period of circulation for products
7 Tran1 Accuracy of transport
8 Tran2 Traceability of transport
9 Sale1 Reduction in product returns after sale
10 Sale2 Ease of recall after sale
11 Sale3 Ease of establishing sale strategies based on consumption patterns
12 Ware1 Reduction in inspection time for warehoused materials
13 Ware2 Reduction in load/unload time for warehoused materials
14 Ware3 Reduction in inspection time for warehoused products
15 Ware4 Reduction in load/unload time for warehoused products
16 Admi1 Increase in productivity through work process improvements
17 Admi2 Enhancement of decision making and response capability
18 Admi3 Promotion of cooperation between partners in SCM, and capability of market response
19 Admi4 Enhancement of consumer service
20 Admi5 Reduction in administrative costs
21 Efficiency Efficiency of SCM, including procurement, production, transport, sale and warehousing