When the idea of outsourcing first emerged, enterprises found it hard to trust a third-party to manage something as sensitive as their corporate networks. Most enterprises were slow to adopt outsourcing, but the value that
adopters gained was undeniable – increased availability
of the network, a reduction of investment in tools and
training to manage the network, and the freeing of
resources (both staff and capital) to focus on business
critical initiatives. As early adopters recognized their
positive return on investment, they spread the word.
Today, the outsourcing of network management is a
common practice for large and small enterprises alike.