V. SUGGESTIONS FOR VANCL‘S FUTURE PROSPER
A. Strengthen supply chain integration and supervision
It has always been a hot potato as how to ensure the quality
of clothing from upstream suppliers as well as the quality of
delivery service provided by the TPL companies. The most
effective way to solve it is to strengthen the supervision and
control of all aspects during the process. There should be
appropriate supervision in the process from the fabric
transported into the plant, onto various assembly lines and to
final order fulfillment. Whether outsourcing quality
supervision to a third party or establishing its own monitoring
team, Vancl must strengthen the integration of the supply
chain and all aspects of supervision during the process from
production to the final delivery. It could establish relevant
integrity systems and service quality system for the
cooperative enterprise, in which it judges the integrity and
quality of service companies according to their business
performance, and selects the more suitable enterprises to
cooperate for further development.
B. Enhance quality and service of products
Quality is quite crucial towards the enterprise itself. To
guarantee the quality of goods sold online, Vancl has to seek
creditworthy channels for manufacturing. Feedbacks of
consumers could also reflect the quality of goods.
Consequently, greater emphasis should be placed on user
experience services. Vancl could devote to designing
user-friendly page and interactive forum so as to take
advantage of the feedbacks to ensure that consumers could
acquire a variety of information about products either
displayed on the website or the catalogue [9]. Meanwhile, the
website must refresh its information regularly and in time to
inform consumers about its new fashion and stock