Critical notes on the work include : a subdivision/refinement as was made for the classification of the management
point - of - view (see Table 2) should be made for all the categories as mentioned in the framework , thus including employees , customer and society as well. Therewith the framework becomes three-dimensional. Be aware that optimal , does not mean
the same to all companies. Optimal for one company,can be far from optimal for another company.
Interesting aspect of the presented work is that it could serve as a tool that makes performance indicators , and therewith system - control a discussable issue in an organization – which would be a real valuable tool to evaluate current systems, and to design future systems. The true advantage of this approach is that it could be relatively easy translated in to an agent based software system. With software agents monitoring and controlling single performance indicators , and steering upon these
Critical notes on the work include : a subdivision/refinement as was made for the classification of the managementpoint - of - view (see Table 2) should be made for all the categories as mentioned in the framework , thus including employees , customer and society as well. Therewith the framework becomes three-dimensional. Be aware that optimal , does not mean the same to all companies. Optimal for one company,can be far from optimal for another company.Interesting aspect of the presented work is that it could serve as a tool that makes performance indicators , and therewith system - control a discussable issue in an organization – which would be a real valuable tool to evaluate current systems, and to design future systems. The true advantage of this approach is that it could be relatively easy translated in to an agent based software system. With software agents monitoring and controlling single performance indicators , and steering upon these
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