Research method
This is an applied study which is descriptive-measurable in terms of data type. To investigate the relationship
between the dependent and independent and study hypotheses using SPSS software, Pearson correlation
coefficient is used. To test cause and affect relationships between the variables and studied components, multiple
regression models were used, and ultimately to determine the optimal model, the relationships among variables
were modeled by AMOS software (structural equation modeling). To test the above-mentioned hypothesis, a
questionnaire was used as measurement instrument.Therefore; measurement of the method is based on field
research. Cronbach's alpha was used to assess the reliability of the questionnaire and the obtained value is equal
to 0.856, which indicates high suitability and reliability of the questionnaire. The study statistical community
includes all employees in Kermanshah Tejarat Bank, which they are totally 430 based on the latest statistics. In
order to select the sample volume, random sampling method was used and by using Cochran method, a sample
volume of 203 employees from Kermanshah Tejarat bank are selected.