1.Check that the machine is On and there are no error indications.
2.Verify that the cabling and connections are good.
If items 1 to 2 do not solve the issue. click "Next"button
The diagnosis of your networked printer will be started.
Click "Next" to start the diagnosis.
1.That your printer is turned on and that there are no error indications.
2.That all the cables are properly inserted.
3.That your printer and your computer are both connected to the same router or hub.
4.If you are running any security software, like a virus checker, firewall etc,