Other relevant information
Duties and tasks
Ensure workers follow safety regulations
Maintain employee rosters and attendance records
Perform reception duties and manage the front office
Plan activities and delegate tasks to workers and staff
Use interpersonal skills to understand and resolve disputes
Skills required
Attention to detail
Communication
Customer service
Leadership
Organisation
Understanding of Health and Safety Regulations
Working conditions
Hotel Service Managers work indoors in large and small lodging establishments. They may be on call 24 hours a day, and will work evenings, weekends, and holidays. Managers generally work full time; the pressures of this career due to the range of responsibilities it entails can often be stressful to workers in this position.