Dear Nan,
Thank you for your email. Firstly I would like to apologize for the outstanding payments. I would like to assure you that we are doing our best to settle the payments owed to Takachiho. We will put a plan into effect to avoid such future problems. Please give us time to settle the payments.
In good faith and the fact that Takachiho has worked with us in setting our stores so far, I seek your kind co-operation to proceed with the Phuket project installation. We will do our best to settle the payments as soon as possible.
Do let us know if this is feasible and I look forward to a favorable answer.
Thanks.