Route Network, Products and Services
JAL plans to focus on “high quality, full services” for international flights and “convenience and simplicity” for domestic flights. It will allocate resources on operations to Europe, North America and Southeast Asia, where strong demand is expected and where JAL can flex its strength as a high quality service-oriented airline by providing the kind of products and services that customers will always find refreshing and enjoyable, and that will encourage them to fly with JAL again.
JAL is preparing to invest approximately 478 billion yen in capital expenditure on upgrading the fleet during the five years to FY2016, including twenty orders of the larger version Boeing 787-9 which is expected to be introduced from FY2015 on medium to long haul international routes. The twenty orders comprise ten new orders and ten converted from orders of the 787-8. The overall purchase of the Dreamliner now stands at 25 firm orders of the 787-8, and 20 of the 787-9 with twenty options, raising the total order of 35 Dreamliners to 45.
Within FY2012, JAL will expand its international network with three new services from Tokyo (Narita) to Boston from April 22, San Diego in December, and Helsinki in March 2013. JAL’s direct flights to both U.S. cities will be their first links to Asia, providing customers in the region greater convenience and travel options. Via Helsinki - the hub airport of fellow oneworld alliance partner, Finnair, customers can expect smoother connections to/from some 50 over destinations in Europe through its compact and efficient terminals.
In the high economic growth region of Southeast Asia, JAL will strengthen its network by increasing the number of flights from Narita to New Delhi and to Singapore and also deploy the latest Dreamliner to both cities. Specifically, all daily services to/from Singapore will be operated with the 787 from FY2012. Flights between Tokyo and Bangkok will also be assigned with newer seats using the current aircraft.
On domestic flights, JAL will focus on creating a highly convenient network around Haneda and Itami (Osaka) by utilizing regional jets.