The findings of this research, based on the two research sites under investigation, will provide an insight and an understanding of the needs of users and the characteristics of the context. Additionally, it can support librarians and academics in their decision about library operations and how those fit with the wider educational setting. - See more at: http://ethos.bl.uk/OrderDetails.do?did=29&uin=uk.bl.ethos.576799#sthash.oIzg9ops.dpuf