There is an organization with clear roles and regulations in place to guarantee quality. There is a system in place to monitor in-process scrap, customer claims etc. in real time.
There is an organization with clear roles and regulations in place to guarantee quality. There is a system in place to monitor in-process scrap, customer claims etc. but not in real time.
There is an organization with clear roles and regulations in place to guarantee quality. There is a system in place to monitor in-process scrap, customer claims etc.
There are no regulations or an organization to monitor quality, but there is a person in charge of quality.