Dear Lisa / Elsa,
Please be informed that we would like to close our account at your bank.
We would like to transfer out of our remaining balance Please kindly let me know our remaining balance on 19 Oct 2016 after deducting all relevant bank charges.
For the incoming income/dividends please pay to us by bank's cheque would be appreciated.
Anyway, we will send you the instruction letter for this matter on 17/18 Oct 2016.