Hi Khun Somsak,
Khun Luck and I would like to brainstorm and share “whitebridge” situation as a case study. Then, we will figure out as a team how to action to resolve this situation and it won’t happen to other customer.
This is sharpen weapon to flight with our next door competitor beside “price war”. Going forward, this bullet (the best service) will be a magnet to pull our customer back more and more kha. My perspective.