Systematic Approach for the Development of
an Integrated Supply Chain Strategy
In the context of the supply chain, companies are having
to face up and respond to a number of issues, including:
• the high cost of supply chain activities (estimated
to be between five and 20 per cent of net sales
value);
• the level of inventory (typically, stock levels are
between three and five months' usage);
• poor customer service (in terms of lead time,
availability, reliability, documentation and
responsiveness);
• inter-departmental conflicts;
• goal restructuring.