Hi,
I am sorry your order has not arrived yet.
This was dispatched to
Kittipot Kanjanapruk
141 Songphon Road, Sanamchan,
Muang
Nakhonpathom
73000
Thailand on 12/8/15.
At the moment I am afraid I will have to ask you to wait to see if the item arrives.
Royal Mail does not deem a package lost until 20 working days after postage for shipping via Airmail.
You chose delivery by Royal Mail Airmail (Small Packets) which does not have a tracking number.
If your order was for a large item it is definitely worth checking with your local Postal Service sorting office if they have the item as we have had customers items left at the sorting office without a card being left by the postman to inform them the item is available for collection.
If we reach the 20 working day point & it has not arrived please contact us again via eBay message & we will then begin a lost & stolen trace through the local authorities & TheftWatch.
We will also get a replacement sent out to you whilst making a claim from Royal Mail who may contact you to confirm the non arrival.
If 20 working days have already passed please confirm your address is correct & let us know so we can take the action detailed above.
Regards, Scott.