Summary - Latest synopsis of investigation
******************************************************
- Joined WebEx, used EECLI tool to recover and bringonline the remaining offline LUNs.
- All LUNs online at about 00:20AM May 16 GMT, no FsRpt events in both SPs ktrace logs so should not have corruption on Pool 0.
- Generated new SPcollect logs, the box hardware operated normally and all LUNs state normal.
- Re-enabled Auto-Tiering feature, write cache already enabled too.
******************************************************
Evidence - Logs, outputs, errors
******************************************************
Array Name: CKM00113700366
Array Serial Number: CKM00113700366
Array Model: VNX5300 ( UNIFIED )
SPA------------ SPB------------
Array Software Revision: 05.32.000.5.216 05.32.000.5.216
SP Serial Number: CF25M113100140 CF2J6111300299
SP Time: 05/16/2015 00:23:52 05/16/2015 00:24:31
SP Uptime: 09:05:56 09:06:33
Read Cache State: ENABLED ENABLED
Write Cache State: ENABLED ENABLED
System Fault LED: OFF OFF
A 05/16/15 00:19:25 2500 Storage Array is not Faulted
B 05/16/15 00:19:25 2500 Storage Array is not Faulted
******************************************************
Timetable - Action plan and ownership
******************************************************
- Customer will power down/up the array again for testing before hosts power on.
Setting Next Customer Contact Time to 05-18-2015 12:45:00 EST, if this is unacceptable please let me know.