Implements full cycle ERP projects/ roll-outs / enhancements or change requests.
Gather user requirements; analyze as-is business process
Defines the business blueprint
Customizes the technical requirements
Performs Unit, Integration and Regression testing
Trains key users and end users
Develops documentation for configuration, enhancements, test scripts, end user manuals and training courses
Works on Data Migration concept, development and implementation
Performs Go live checks and controls
Provides Go-live and post go-live support
Analyzes incidents raised by customers and provides solutions
Provide mentoring and knowledge sharing to colleagues