B2B companies have smaller contact databases then B2C The amount of sales B2B is relatively small
In B2B there is less figure propositions , but in some cases they cost a lot more than B2C items Re lationship in B2B environment are built over a longer time
B2B CRM must be easily integrated with products from other companies. Such integration enables the creation of forecasts about customer behavior based on their buying history , bills , business success ,etc.
An application for a B2B company must have a function to connect all the contacts , processes and deals among the customers segment and then prepare a paper
Automation of sales process is an impirtant requirement for B2B products. It should effectively manage the deal and progress it through all the phases towards signing
A crucial point is personalization. It helps the B2B company to save strong and long-lasting relationships with the customer. To communiceate with them more effectively, there should be integretion with the company's email system.