Check-in, Deadlines and Conditions:
Our check-in counters are open two (2) hours for Domestic flight and three (3) hours for International flight before the scheduled flight departure time. The counters close forty-five (45) minutes before the scheduled flight departure time. In any event, without derogating from the generality of other provisions of these Term & Conditions governing the right of refusal of carriage, we reserve the right not to allow you to check in without any liability to you:
If you attempt to check in inside forty-five (45) minutes before your scheduled flight departure time.
If you fail to have proper identification to identify yourself to our staff.
If you fail to have the proper documents (travel documents that are damaged will not be accepted as proper documents), permits, visa, necessary for travel to a particular place or country.
If you have not fully paid any fare or other fees or charges or surcharges due to us.
If you have been violent to our staff or caused disturbance at our counter or have abused our staff whether physically or verbally.
If the Government or other authorities prohibits your checking in or boarding the aircraft.
If in our judgment, you are not fit to travel due to drunkenness or any obvious adverse medical condition; and/or
If in our judgment, you are not medically fit to travel or your medical condition poses or could pose a danger or threat to the health of other passengers.