FOREWORD
One of the measures of success of our Civil Service is our responsiveness to the
changing needs and circumstances of Hong Kong. We are learning how to work with a
fully elected legislature and how to deliver new and improved services demanded by a
more affluent and sophisticated community. We have become more open and
accountable, and have committed ourselves to specific standards of performance against
which the public can gauge what they can and should expect from us. Such
responsiveness and adaptability call for an enormous amount of resilience, dedication
and skill from all of us. We must ensure that our human resource management (HRM)
practices develop even further the commitment and performance of civil servants.
Each one of us have a role to play in meeting the challenge of improving our HRM
practices and maintaining a dynamic and progressive approach to managing people.
This Guide to Human Resource Management not only encapsulates the vision and
guiding principles of how we intend to manage people in the future, but also provides a
practical tool to assist us all in realizing that vision.
The Hong Kong Civil Service is one of the best in the world, and people are Hong
Kong's most precious assets. I hope colleagues will make the most of this Guide to
upgrade the value of our "assets" and uphold the high reputation of our Civil Service.
Michael C. C. SZE
Secretary for the Civil Service