• knowledge of the importance of maintaining a flow of service within a food and
beverage service environment
• knowledge of ordering and service procedures
• demonstrated ability to apply the principles of effective communication skills
• demonstrated ability to use active listening, feedback techniques and team building techniques to build and maintain interpersonal relationships within a designated work group or team
• demonstrated ability to identify the need(s) and concerns of others
• demonstrated ability to communicate effectively with a range of people relevant to position and role