Dear Pan
It is very difficult for us at this time to confirm the accuracy. We do not have a record for this work process.
Our below questions were coming from our meeting to investigate and find potential causes only.
The corrective action on this problem is ; we will have some additional checks on this work process from the shipment hereafter.
This process is specially done for only HZY, so we need your advice; Is it possible if we will cancel a piece of paper on the side of box? This is because there already is the description on the side of box. If not , pls. give the reason why it has to be.
Thank you and best regards,
Sirima (Ms)