Dear Rocco,
Good morning.
Jas Air Import Team already contacted BA-BKK team yesterday for the second partial of 7 pallets. BA-BK informed us that the second part was offloaded at LHR due to weight restriction on BA009/20Nov (LHR-BKK). Then Jas Air Import Team decided to contact JAS Milan Hub for assistance. Since yesterday, there is still no update from JAS Milan Hub team. This morning, Jas Air import team also contacted BA-BKK for new flight plan. However, there is new flight assigned in the airline’s system.
Kindly let us know the updated flight as soon as possible as
we are in the process of requesting partial custom clearance operation
to customer and he will be really upset with us regarding this situation.