The development of criteria that are adequate and appropriate is at once a stumbling block and a
challenge to the HR specialist. Behavioral scientists have bemoaned the "criterion problem" through the years. The term refers to the difficulties involved in the process of conceptualizing and measuring performance constructs that are multidimensional, dynamic, and appropriate for different purposes (Austin & Villanova, 1992). Yet the effectiveness and future progress of knowledge with respect to most HR interventions depend fundamentally on our ability to resolve this baffling question. The challenge is to develop theories, concepts, and measurements that will achieve the twin objectives of enhancing the utility of available procedures and programs and deepening our understanding of the psychological and behavioral processes involved in job performance. Ultimately, we must strive to develop a comprehensive theory of the behavior of men and women at work (Viswesvaran &.Ones, 2000).