The study by Karam shows how conservation of resource theory can explain why
conflict-related stress in the workplace was related to higher levels of organizational
citizenship behaviors (OCBs). Moreover, the more cohesive the workgroup, the more
conflict-related stress increased the frequency of OCBs. Data were collected from 553
employees across Lebanon who continued to go to work during the 34 days of the
military conflict between Hezbollah and Israeli Defense Forces during July of 2006.
This study illustrates how the cohesiveness of workgroups can influence the positive
effect of context-related work stress on organizational citizenship behaviors