In this paper, the results of applying SCOR model to
analyze the supply chain of IOC was presented. Some
improvement projects were proposed, based on the
SCOR best practices and the level-3 processes. The
projects were prioritized using TOPSIS method. The
main contributions of this paper could be applying the
SCOR model in practice, applying SCOR in a lubricant
supply chain and using TOPSIS method to prioritize the
proposed projects according to the SCOR metrics as the
criteria.
As further research it is suggested to apply SCOR model
in other supply chains and prioritizing the projects by
other Multi criteria decision- making methods.
Acknowledgements: The authors would like to thank
IOC members for directing the project team and granting
insightful comments.