9.4 Critical decisions
For occupiers, the research also points to a sense of critical
decisions that each business must make within the context of its
own objectives and priorities. These include:-
(1) Staff productivity and satisfaction v economic efficiency:
achieving appropriate levels of density, daylight, view etc, and
balancing this with occupancy cost.
(2) New ways of working: choosing the working pattern that is
suited to the business, and recognising the affinities between
working patterns, building types and environmental models.
(3) Organisational change: workplace as a catalyst for change,
with the capacity to demonstrate and foster values through
internal and external messaging.
(4) Concentration v communication: raising issues of acoustic
and visual privacy, work group size, vertical and horizontal
travel distance, building depth.
(5) Individual v central control: raising issues of responsiveness
of FM, the ability to control individual environment,
simplicity/manageability and the efficient operation of the
building and its systems.
(6) Infrastructural flexibility: providing flexible infrastructures that
ensure connectivity and environmental quality through multiple
iterations of organizational change.
(7) Feedback: Using feedback as both a design tool, and as a means
of monitoring that the workplace is delivering its full potential in
terms of efficiency, effectiveness and intended expression.
9.4 Critical decisionsFor occupiers, the research also points to a sense of criticaldecisions that each business must make within the context of itsown objectives and priorities. These include:-(1) Staff productivity and satisfaction v economic efficiency:achieving appropriate levels of density, daylight, view etc, andbalancing this with occupancy cost.(2) New ways of working: choosing the working pattern that issuited to the business, and recognising the affinities betweenworking patterns, building types and environmental models.(3) Organisational change: workplace as a catalyst for change,with the capacity to demonstrate and foster values throughinternal and external messaging.(4) Concentration v communication: raising issues of acousticand visual privacy, work group size, vertical and horizontaltravel distance, building depth.(5) Individual v central control: raising issues of responsivenessof FM, the ability to control individual environment,simplicity/manageability and the efficient operation of thebuilding and its systems.(6) Infrastructural flexibility: providing flexible infrastructures thatensure connectivity and environmental quality through multipleiterations of organizational change.(7) Feedback: Using feedback as both a design tool, and as a meansof monitoring that the workplace is delivering its full potential interms of efficiency, effectiveness and intended expression.
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