Bachelor thesis of this edition were made to increase the effectiveness of the system to provide out-patient pharmacy. One of the private hospitals in Phitsanulok province by applying industrial engineering tools and simulations to analyze for factors that affect performance, and improve working procedures by making working stores information in the process of work of the Department of Pharmacy with on each step, The result is the standard time for each stage and the information is analyzed for statistical distribution format enumeration. Using the Input Analyzer tool, which is a standard tool of Arena to bring effective distribution model of data analysis. Introduced into simulation programs created with the Arena and use the principle of reducing loss of 8 (8 Wastes) to ECRS is a tool to find guidelines, which are revised guidelines and developing a system of 5 guidelines. From the guidelines. Experienced project has presented to the pharmacist in Pharmacy Department, and is a comment from a pharmacist to improve according to the proposed guidelines.
Summary of guidelines in order to improve and enhance the performance of the system to provide out-patient pharmacy. One of the private hospitals in Phitsanulok province are 1. To reduce the number of computers for recording prescription. 2. Reducing drug counts point by specifying explicit functions. 3. Migration to the pharmacist acting instead on recording a prescription 4. To include the validation of drug remaining from the 2 points to 1 point. 5. A simulation program in a new Arena by the simulation before the update will have average service time is 19.20 min and the average service time after improving to average at 15.64 seconds down from 3.56 minutes, 18.54 percent for the 5 guidelines to reduce the duration of service in the process of waiting to receive the drug decreases exceeding 5 and the time to wait to get the services of fewer patients.