Purchase decision:
At this stage in the process the buyer actually purchases the product. However, there are two factors that may sway this process. After the evaluation of alternatives there is intention to purchase the product but according to Kotler et al (2005), the attitudes of the other and unexpected situational factors may alter the purchase decision. These factors are based on a perceived risk in purchasing the product. The risk may lie in the price of Cookie Crisp and the consumer’s ability to afford it presently or in the future. The risk can also lie in what other people think of the Cookie Crisp which can sway the decision to buy Cookie Crunch instead. These factors can lead to a repeat of the information search and evaluating alternatives stages of the process. For the marketer the implication of the perceived risk is to provide information and support that will reduce the risk factor to create confidence in the product and its sustainability which isdependent on the behavior of the consumer after the purchase has been made.