Dear Agents,
At Tokio Marine, we value a meaningful and long-term partnership with our agents. As such, we would like to invite you to participate in an online survey designed to better understand your experience with us. We seek your honest feedback and constructive ideas in order to create a better ecosystem for Tokio Marine.
To ensure confidentiality, Tokio Marine has appointed Blackbox Research, an independent research agency, to conduct this important survey. Blackbox Research will act as a third party with a neutral stance. When reporting to Tokio Marine, Blackbox will not attribute responses to you. It will only be presenting the information at aggregated level.
You will be receiving an email from Blackbox Research during second half of July 2016 which contains the link to the survey. Please kindly do not disregard it and we encouraged your strong participation.
We have kept the survey brief and it will take only about 15 minutes to complete. By participating in this exercise, you also stand a chance to win local merchant vouchers worth SGD$100 in a lucky draw.
For assistance or more information, you may contact Jane Hoang at Jane@Blackbox.com.sg or xxx (local tokio marine contact)
We thank you in advance for your participation and look forward to your valuable insights.
Sincerely Yours,
XXX
Chief of Agency