Subjects. Data were collected from employees at two organizations located in a southwestern urban area: a public social service agency (Organization S) and a department of corrections system (Organization C). A total of 353 usable surveys were completed by respondents in the two organizations. At Organization S, questionnaires were randomly distributed to 257 employees using two methods. One hundred thirty eight
questionnaires were distributed through organizational mail, and a 51% response rate was achieved. One hundred nineteen were distributed during staff meetings by a university representative, and a 94% response rate was reached. Overall, 182 employees returned the survey, yielding 177 usable questionnaires (5 were deleted because of missing data).Six hundred questionnaires were randomly distributed to employees
at Organization C through organizational mail, and a total of 176 usable surveys were returned (a 31% response rate). Nine were deleted because of missing data.