As per conversation over the phone.Thank you very much for your calling and informed us.
We are very happy that you are getting a cash back already.
You are is a one of our beloved guest. It is very pleased for us to take care of you.
We assure that we will do our best to your satisfaction and the problem will not be repeated.
We look very much forward to being of the privilege and pleasure of welcoming you again for next visit in Sriracha Thailand.